Where to Go for More Help
This chapter is a free excerpt from Ask the TaxGirl: Everything Parents Should Know About Filing Taxes (Including Child Care Expenses, Medical Costs, and the Earned Income Tax Credit.
IRS BY PHONE. You can contact IRS by phone for most tax-related questions. Be prepared to wait, especially during the busy season (generally, January to April).
If you’re calling about your individual tax account, call 1.800.829.1040, Monday—Friday, 7:00 a.m.—7:00 p.m., your local time (Alaska & Hawaii follow Pacific Time).
Servicio Bilingüe: Favor de esperar para optar a servicios en español después del mensaje de introducción en inglés.
If you’re calling and you have a hearing impairment, call 1.800.829.4059 (TDD), Monday—Friday, 7:00 a.m.—7:00 p.m. your local time (Alaska & Hawaii follow Pacific Time).
If you have questions about the status of your refund, call 1.800.829.1954. Have your a copy of tax return nearby when you call because you’ll need to enter your Social Security Number; your filing status; and the amount of your refund as shown on your tax return.
If you need tax forms, call 1.800.TAX.FORM (800.829.3676) to have them mailed, for free, to your home.
If the IRS has not been able to resolve your issue, call the Taxpayer Advocate at 1.877.777.4778.
To find a Volunteer Income Tax Assistance (VITA) site offering free tax assistance, call 1.800.906.9887.
IRS ONLINE. The IRS web site offers a number of helpful tools. On the site, you can download tax forms, order a prior year tax transcript and more. Here are some common links:
The IRS web site is www.irs.gov.
If you have a question about the status of your refund, click here: https://sa2.www4.irs.gov/irfof/lang/en/irfofgetstatus.jsp. Have your a copy of tax return nearby because you’ll need to enter your Social Security Number; your filing status; and the amount of your refund as shown on your tax return.
If you need to order a prior year tax transcript, click here: http://www.irs.gov/individuals/article/0,,id=232168,00.html
If you need to sign up for payment plan and you qualify (generally, if your tax debt is less than $50,000), click here: http://www.irs.gov/individuals/article/0,,id=149373,00.html
If you need to order a prior year tax form, click here: http://www.irs.gov/app/picklist/list/priorFormPublication.html
IRS APP. The IRS has a nifty app for your smart phone, IRS2Go, available for free through the Apple App Store (http://store.apple.com/us) and the Android Marketplace (https://play.google.com/store).
IRS IN PERSON. In some areas of the country, IRS has local offices you may visit to receive in person assistance. To find an office near you, click here: http://www.irs.gov/localcontacts/index.html (you can also call 1.800.829.1040 to ask about locations near you).
LEGAL ASSISTANCE. If you need legal assistance, try contacting your local bar association to find an attorney. If you cannot afford to pay for legal assistance, find a Legal Aid office near you. You can find a list of some Legal Aid offices by state here: http://www.lawhelp.org/
. . . And of course, you'll want to stay up to date on tax news by regularly visiting www.Taxgirl.com. If you have a question to submit, you can always ask me by emailing asktheTaxgirl@Taxgirl.com. But first, be sure to read my article on what to keep in mind before you ask the Taxgirl®. You can also reach me on Twitter @Taxgirl and on Facebook.
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